Many people are unaware of the fact that there are many non-coding jobs one can do in the tech industry.
In this article, you will be informed about a couple of non-coding tech jobs and the important things you need to know about them ( Like how to make money from tech in 2023) to make the right choice when deciding on what type of job you want.
Customer Success Specialist
Job Overview
A Customer Service Specialist is someone who helps customers through the various processes and stages of understanding a product. The importance and significance of the job in a company are that it helps to improve the customer lifetime value which in turn helps improve the profit of the company.
Roles and Responsibilities
The roles and responsibilities of a Customer Service Specialist include the following:
- Creating awareness around the product.
- Hold meetings with the products and marketing teams to have more understanding of the product.
- Recording and understanding the way customers react to products and the company at large.
Skills and Qualifications
Before you become a Customer Success Specialist in any tech company, there are certain skills and qualifications you must have.
● You must have nothing less than five years of experience in customer experience management.
● You must be familiar with customer success software tools like Gainsight, Whatfix, Intercom, Catalyst, etc.
● You must have excellent thinking and creative skills.
● You must be able to improve product adoption.
● Your communication and presentation skills must be strong.
● You must be able to follow up with customers and handle complex activities.
● Must have a Bachelor’s degree or an equivalent
Paycheck and Professional Certification
In the year 2022, the average pay in a year is $48,482 but the range is between $43,958 to $54,495. How much you are paid depends on factors like your level of education, certificate, additional skills, and the number of years of experience amongst many other things that vary from company to company.
To get certified, you can take online courses from websites like coursera.org. You can also enroll in classes in physical institutions around you.
Since many people have not shown interest in this tech job, it is a very lucrative job and the pay is on the good side because many companies understand the importance of a customer success specialist.
Digital Marketing
Job Overview
Digital Marketing is a part of marketing that uses the internet and online digital technologies to promote a brand and connect with prospective customers. There are various types of digital marketing. A person that uses Digital Marketing is called a Digital Marketer.
Roles and Responsibilities
As a digital marketer, it is your duty to
- Use a wide variety of social media platforms to create awareness and generate leads for the company.
- Provides updated reports and analyses to clients and company management as well.
Skills and Qualifications
You must:
● Know about social media marketing.
● Know about e-commerce, SEO and SEM.
● Have a degree in a course on digital marketing.
● Have an idea of content creation.
● Have good communication skills.
● Have basic design skills.
Paycheck and Professional Certification
Location plays an important role in determining how much you will be paid as a digital marketer. Depending on the requirements of the company based on your location, your salary falls between $40,000 and $97,000 per year. Other factors that affect your paycheck are your years of experience, additional skills, and certificates. All these factors vary from company to company.
You can enroll in online or physical classes to get a certificate for this job.
A lot of people are already in digital marketing, so to stand a chance of getting a job, you have to do everything within your means to stand out.
Product Manager
Job Overview
In the tech industry, a product manager is someone responsible for overseeing product development from the onset of conception through completion. They figure out what products should be created, make sure that the products are made and give an accurate result on how the consumers react to the products.
Roles and Responsibilities
Below are some of the roles and responsibilities of a product manager.
- They oversee and manage product vision.
- They create the game plan for creating a product.
- They conduct market research.
- They assess risks and endeavour to make sure that the team doesn’t encounter any difficulty.
Skills and Qualifications
To be a product manager, you must:
● Be able to conduct market research.
● Be able to think strategically.
● Have good communication skills.
● Be good at leading, problem-solving and time management.
● Must have basic knowledge of Microsoft Excel.
● Have analytical skills and be able to think critically.
Paycheck and Professional Certification
Just like other jobs mentioned above, to get certified as a product manager, you can enroll in some online courses. There are a lot of online academies that have courses on product management. You can decide which is most suitable for you to begin your lessons.
The salary for a product manager differs depending on your level of expertise, location and company.
For high software companies like Google, Facebook and Apple the salary is as follows:
| Years of Experience | Salary including bonuses |
| 1 to 3 years | $170,000 |
| 4 to 6 years | $191,000 |
| 7 to 9 years | $233,000 |
| 10 + years | $238,000 |
In normal companies, the pay is:
| Years of Experience | Salary including bonuses |
| Entry level | $81,000 |
| Mid-career level | $98,000 |
| Experienced level | $106,000 |
| Late career level | $114,000 |
The number of people that apply for this job in tech companies is on the rise every year.
Product Designer
Job Overview
The job of a product designer is to imagine and create products that solve consumers’ problems or address certain needs in a specific market. There are a couple of non-coding jobs that fall under product design.
Roles and Responsibilities
The roles and responsibilities of a product designer are as follows:
- Conducting research and understanding the target audience.
- Think of ways to communicate the benefits of the products to the consumer in an appealing way.
- Build prototypes of the product and work on it till it’s perfected.
Skills and Qualifications
● Basic knowledge of graphics and design.
● Basic knowledge of how to use the computer.
● Know how to use product design tools like Photoshop, Figma, etc.
Paycheck and Professional Certification
Apply for courses on product design. You can take some online courses on coursera.org.
The estimated salary for a product designer is about $117,118 per annum, and the average pay is $95,369, although, in some companies, a Senior Product Manager makes about $130,000 and a Lead Product Manager earns about $140,000. How much you earn depends on the company and if you possess all their requirements for employment.
IT Service/ Desk Specialist
Job Overview
An IT service desk specialist is in charge of providing customer support by analyzing customer requests for hardware, networking other technical tools, and providing solutions.
Roles and Responsibilities
The sole responsibility of an IT Service/ Desk Specialist is to serve as a point of contact for the brand and provide feedback to customers.
Skills and Qualifications
● Must have basic knowledge of a workplace environment like Outlook and Troubleshooting network and Windows OS desktop environment.
● Have good problem-solving and communication skills (both written and spoken).
Paycheck and Professional Certification
Some companies insist that you must have a higher education degree in IT. Other than that, you can take a free or paid course online.
As of 2022, the estimated payment is $52,693, while the average pay is $49,417. Keep in mind that payment varies from company to company, and some companies might pay more depending on your level of expertise. This is one of the most common non-coding tech jobs. Yearly a lot of qualified candidates apply for jobs remotely and locally and only a selected few get the job.Every year, a large number of qualified candidates apply for jobs both remotely and locally, but only a small number of them are hired.
UX/UI Writer
Job Overview
This is one of the uncommon non-coding jobs that many people are not aware of. A UX/UI writer writes and plans copies for apps, websites, and other digital products that help users of the products navigate the product easily.
Roles and Responsibilities
The UX/UI writer creates copies that appeal to consumers regardless of their age, gender, ability, and background. While a UX/UI designer focuses on the design aspect, a UX/UI writer focuses on the written aspect of the product.
Skills and Qualifications
- Must know how to write good sales copy.
- Must be good at English Language.
- Must be able to conduct research.
- Must have basic knowledge of product design tools like Figma and Sketch.
Paycheck and Professional Certification
Just like other tech jobs, you can enroll online in a course on UX/UI writing, after which you will be given a certificate of completion.
The salary for a UX/UI writer annually is as high as $188,000 and as low as $50,000, depending on the brand.
Content Creator/Writer
Job Overview
In the tech industry, content creators are in charge of creating content about a brand to educate potential clients and target audiences, whereas a content writer is a person who writes engaging and informative articles to help brands display their products. The role of a content writer and creator can be done by one person or by different people.
Roles and Responsibilities
The role and responsibilities of a content writer and creator in a company are as follows:
- Creating engaging and educating content (videos, graphics, images) and articles.
- Conduct research.
Skills and Qualifications
● Must know about SEO optimization.
● Be good at writing, editing and proofreading.
● Be good at creating stories and engaging content.
● Good listening and communication skills.
● Know how to use social media and content-creating/writing tools.
Paycheck and Professional Certification
Some companies ask for a bachelor’s degree in English, Marketing or a similar field. Some companies also request for your previous work portfolio (if you have any). You can also buy online courses to educate yourself.
The average salary is $46,717 but some companies pay higher.
Social Media Marketing
Job Overview
Social Media Marketing is the use of social media platforms to relate with customers to drive traffic, build brands, and increase sales.
Roles and Responsibilities
The role of a social media marketer is to:
- Coming up with fresh social media strategies and campaigns.
- Keeping track of company data and checking the performance of the social media campaign.
- Setting up social media platforms for the company.
Skills and Qualifications
● Must be creative and have an idea of social media marketing tools and platforms.
● Must know about marketing.
● Must have basic knowledge of content creation and writing.
Paycheck and Professional Certification
You must have a higher education degree in marketing, and you can also take online courses.
The salary for a Social Media Marketer can start somewhere around $48,000 and rise above $66,000 per year.
Scrum Master
Job Overview
A Scrum Master is responsible for ensuring the exchange of information between two team members. They are project facilitators.
Roles and Responsibilities
- Assist product owners in product design.
- Instil Scrum practices and principles.
- Keep everyone on the team updated and informed.
Skills and Qualifications
● Must be good at mentoring and problem-solving.
● Must be good at communicating.
● Must have an understanding of scrum and its principles.
Paycheck and Professional Certification
To become a certified Scrum Master, you can get certificates from
● the Project Management Institute. They offer Disciplined Agile Scrum Master certification,
● the Scrum Alliance. Offers the Certified ScrumMaster certification.
● Scrum.org, has Professional Scrum Master Training.
● Scrumstudy.com, which offers Scrum Master Certified certification.
The average annual salary is $121,005. Some companies pay less or more. How much you earn is dependent on a lot of factors.
Product Owners
Job Overview
A Product Owner is a job done by one person. A Product Owner takes the stages of product development into account from start to finish. A Product Owner is part of the Scrum Team.
Roles and Responsibilities
- Communicates with product stakeholders.
- Manages the product team’s to-do list.
- Handles development stages.
- Caters to clients’ needs.
- Evaluate product progress at each level.
Skills and Qualifications
● Must know various Information technology areas.
● Good communication skills.
● Must be very analytical.
● Good leadership and conflict resolution skills.
Paycheck and Professional Certification
Since product owner is a subset of scrum master, you can also enroll in product owner courses on the same website as scrum master.
The salary range per year is between $81,000 and $151,000. Many people are unaware that a job like this exists, so it is a very lucrative field and if you are qualified, it would be easy for you to get the job.
Business Analyst
Job Overview
In the IT industry, this is someone who processes, translates, and records business procedures, products, and services using data analysis.
Roles and Responsibilities
The major role of a business analyst is to ensure that the business runs smoothly with their knowledge of business function and IT.
Skills and Qualifications
- Identifies the brand’s objectives and works towards it.
- Must know Microsoft Excel.
- Must have good negotiation skills.
- Must be able to organize business meetings with the product owner and development team.
Paycheck and Professional Certification
You must have a higher level degree to be a Business Analyst.
The average salary per year is $81,989, but depending on the company that employed you and your level of expertise, the pay might be higher or lower than this.
Data Analyst
Job Overview
A Data Analyst is a person who collects, proofreads, and translates sets of data to solve a problem or answer questions.
Roles and Responsibilities
The roles and responsibilities of a Data Analyst are to identify data, gather data, proofread the data and prepare it for analysis, interpret the results of the analyzed data to solve problems, and finally present the results of the data analysis to the members of the technical board in a company.
Skills and Qualifications
The most important skills a Data Analyst must possess are analytical and mathematical skills. The person must be good at critical and logical reasoning as well as problem-solving as well as conveniently communicate the results of the analysis to those that need to make a decision based on the results.
Paycheck and Professional Certification
Depending on the level or years of experience, the average salary for a Data Analyst is $69,517 and the pay could be higher or lower depending on the company.
Data Analysts are in high demand as they play very important roles in the company.
To be a Data Analyst, you can take courses on coursera.org and Udemy.com. There are other online academies you can enroll in. Also, some companies insist that you have a bachelor’s degree certifying you as a Data Analyst.
Product Analyst
Job Overview
These are the people who analyze the market data to help companies come up with marketing strategies for their products.
They look at the products and try to make sure that they fit into the trend of the industry, which in turn leads to profits.
Roles and Responsibilities
The roles and responsibilities of product analysts are:
● Monitor the industry trend.
● Create products for customers’ use.
● Make sure that the product is in check with the rules, regulations and ethics.
● Provide product analysis for other departments to work with.
● Does market research.
Skills and Qualifications
● Must be creative and be able to think critically.
● Have a good understanding of business.
● Must be able to carry out experiments with data.
Paycheck and Professional Certification
The range of salary for a Product Analyst is between $72,300 and $92,579. Some companies give their employees bonuses, and the amount varies.
Aside from having certificates from online courses after completing the course, it will be in your best interest to have a higher level of education in business and marketing.
